Last Updated: February 2026
Thank you for choosing AwakeMaybe (operated by AMZ Group LLC in partnership with AwakeMaybe Studio / 埃維克工作室) for your online courses and digital content. We are dedicated to providing a high-quality learning experience in "Smart Yoga"—a path of wisdom, self-inquiry, and consciousness exploration. As our courses are digital products with immediate access, this policy outlines our principles regarding refunds and cancellations.
I. Nature of Digital Products
In accordance with international digital commerce standards and the nature of "Smart Yoga" content, all products sold on this website—including online courses, video content, and text materials—are digital goods provided for immediate download or viewing. Therefore, once payment is successful and access is granted, we do not accept requests for refunds, returns, or order cancellations.
II. Exceptional Circumstances (Refund Eligibility)
We may consider a refund in the following specific cases after verification:
- Duplicate payments (multiple transactions for the same account/credit card within a short period).
- System failure or payment gateway errors that prevent the course from being opened.
- Failure to grant access within seven days of payment due to reasons not caused by the user.
In such cases, please contact us within seven days with the following info:
- Order number and proof of payment.
- Registered account and contact email.
- Description of the issue and reason for the refund request.
Approved refunds will be processed within 7–14 business days (actual timing depends on the bank or payment processor).
III. Course Usage and Responsibility
- Once access is granted, the product is considered delivered. Refunds based on "unmet expectations" regarding course content are not accepted.
- Users should evaluate if "Smart Yoga" meets their needs by reviewing course descriptions and previews before purchase.
- "Smart Yoga" involves mental and spiritual inquiry; users are responsible for their own practice environment and mental well-being during the process.
IV. Transfer of Use and Account Sharing
- Purchased courses are for individual use only, limited to the registered buyer.
- If account sharing or unauthorized transfer is detected, AwakeMaybe / AMZ Group LLC reserves the right to suspend access without a refund.
V. Cancellation of Orders
- You may cancel an order at any time before payment is completed.
- Once payment is successful, the order is established, and access is automated; cancellation is no longer possible.
VI. Refund Notification
If a refund is approved, it will be issued via the original payment method. Upon completion of the refund, access to the course will be revoked.
VII. Policy Modifications
AwakeMaybe / AMZ Group LLC reserves the right to revise this policy at any time. Significant changes will be announced on the website or via email.
VIII. Contact Us
For questions or refund requests, please contact our global or local offices:
- U.S. Entity: AMZ Group LLC
- Registered Address (U.S.): 30 N Gould St Ste N, Sheridan, WY 82801, USA
- Taiwan Entity: AwakeMaybe Studio / 埃維克工作室
- Office Address (Taiwan): No. 36, Ln. 8, Zhuangmei St., Beitun Dist., Taichung City 406037, Taiwan
- Email: tzuyi2019@gmail.com
最後更新日期：2026 年 02 月
感謝你選擇 AwakeMaybe（由 AMZ Group LLC 與 埃維克工作室 共同營運） 的線上課程與數位內容。 我們致力於提供高品質的學習體驗，引導學員透過「智慧瑜伽」進行內在探索與覺知修煉。 由於課程屬於可即時開通之數位商品，購買完成後將自動開啟觀看權限，因此本政策旨在說明我們的退款與取消原則。
一、數位商品之性質
依據《通訊交易解除權合理例外情事適用準則》第 2 條第 9 款， 「已提供之數位內容或可立即下載之商品」不適用七日鑑賞期。 因此，本網站所販售的線上課程、影音內容、文字教材等數位商品， 一經付款成功並開通使用權後，恕不接受退款、退費或取消訂單。
二、例外情況（可申請退款）
若發生以下特殊情況，我們將於核實後酌情協助退款或補課：
- 付款重複（同一帳號或同一信用卡於短時間內重複付款）。
- 因系統故障、金流錯誤導致未能成功開課。
- 付款完成後七日內，仍未開通課程且非使用者原因造成。
如屬上述情形，請於發生後七日內聯繫我們，並提供以下資料：
- 訂單編號與付款證明（交易明細或截圖）。
- 註冊帳號與聯絡信箱。
- 問題描述與退款申請原因。
經確認後，退款將於 7–14 個工作日內處理完成（實際時間依銀行或金流商作業而定）。
三、課程內容之使用與責任
- 購買後開啟觀看權限之課程，視同商品已交付，不得以「未滿意內容」為由申請退費。
- 智慧瑜伽涉及心智與本源的探索，用戶應自行評估課程內容是否符合需求，可參考課程介紹、預覽或試看內容後再購買。
- 如因個人設備、網路環境或操作問題導致無法順利觀看，請先與我們聯繫排除問題，不屬退款範圍。
四、課程轉讓與帳號共享
- 購買之課程為個人使用權，僅限購買者本人登入學習。
- 若經查證帳號共享或未授權轉讓，AwakeMaybe / AMZ Group LLC 有權中止課程存取，並不予退費 。
五、取消訂單
- 在尚未完成付款前，你可自由取消訂單。
- 付款完成後，訂單即成立並自動開課，無法取消。
六、退款流程與通知
若經審核確認符合退款條件，我們將依原付款方式退回。退款完成後，你的課程存取權將自動失效。
七、政策修改
AwakeMaybe / AMZ Group LLC 保留隨時修訂本政策之權利 。任何更新將即時公告於本網站，重大變更將以電子郵件通知會員。
八、聯絡我們
若你對退款與取消政策有任何疑問，或需申請退款，請聯絡我們的全球或本地服務窗口：
- 美國營運實體： AMZ Group LLC
- 美國註冊地址： 30 N Gould St Ste N, Sheridan, WY 82801, USA
- 台灣經營實體： 埃維克工作室 (AwakeMaybe Studio)
- 台灣通訊地址： 台中市北屯區庄美里庄美街 8 巷 36 號
- Email： tzuyi2019@gmail.com
感謝你的理解與支持。AwakeMaybe 與 AMZ Group LLC 期盼每一位學員都能在智慧瑜伽的引導下，於穩定與專注的心境中學習與接近本源 。
您的交易將由美國公司 AMZ Group LLC 安全處理。 / Your transaction will be securely processed by the U.S. company AMZ Group LLC.